Welcome to our knowledge base

Via web browser:

1. Open the trading view and log into your account.

2. On the right-hand side of the dashboard, navigate to the upwards-facing arrow that says "Withdraw" when you hover over it.

3. Click on the "Withdraw" button to view the withdrawal methods available. 

          3a. To withdraw via e-Transfer, select "WITHDRAW FUNDS". 

          3b. To withdraw via bank transfer, select "Direct to bank account".

4. Enter the amount of funds you'd like to withdraw from your Newton account by selecting the field that says "CAD".

5. Submit your withdrawal using the large teal button at the bottom.

          For e-Transfer: You will receive an email to accept the request within 2 hours. 

          For bank transfer: Your withdrawal will be posted to your bank account within 1 business day.

Please contact us if the transaction is not completed within the above time 

Via the app:

1. Open the trading view and log into your account.

2. At the bottom-right of the screen, navigate to the "Transfer" icon that has two diagonal arrows. 

3. Click on the white "Withdraw" button at the top of the page to view the withdrawal methods available. 

          3a. To withdraw via e-Transfer, select "WITHDRAW FUNDS". 

          3b. To withdraw vie bank transfer, select "Direct to bank account".

4. In the CAD field, enter the amount of funds you'd like to transfer from your Newton account into your bank account.

4. Enter the amount of funds you'd like to withdraw from your Newton account by selecting the field that says "CAD".

5. Submit your withdrawal using the large teal button at the bottom.

          For e-Transfer: You will receive an email to accept the request within 2 hours. 

          For bank transfer: Your withdrawal will be posted to your bank account within 1 business day.

Please contact us if the transaction is not completed within the above time 

Please note that you must complete your pending e-transfer before requesting another.