Welcome to our knowledge base

Please submit a request through the in-app help chat, or from https://newton.co/support to request an address change.

You'll be required to provide proof of your new address in the form of one (1) document from the following list following:

Any statement issued by a Canadian government body (federal, provincial, territorial or municipal): 

• Canada Pension Plan (CPP) statement
• Property tax assessment issued by a municipality
• Provincially-issued vehicle registration
• Benefits statement
• Federal, provincial, territorial, and municipal levels
• CRA documents:
  • Notice of assessment
  • Requirement to pay notice
  • Installment reminder / receipt
  • GST refund letter
  • Benefits statement
• Utility bill (for example, electricity, water, telecommunications)
• Canada 411
• T4 statement
• Record of Employment
• Investment account statements (for example, RRSP, GIC)