As a Newton user, you must complete a short questionnaire to help us understand your past experience and knowledge with crypto investing, your financial situation, and your risk tolerance. Our assessment of the results of your questionnaire may introduce certain restrictions on your account. Investing in cryptocurrencies can be risky—we want to make sure that investing in crypto is appropriate for you and that you understand those risks.
There are two outcomes of this questionnaire:
- If the results indicate that investing in crypto is appropriate for you, you will be able to use Newton’s complete platform.
- If the results suggest that investing in crypto is not appropriate for you, you will be restricted from funding your account or placing new buys. If this is the case and you are an existing user, your account functionality will be limited to sales of crypto assets and withdrawals.
Depending on your province of residence, there may also be net buy limits imposed on your account. Learn more here.
If you’ve made an error in your questionnaire, please contact support using one of the following options — make sure to use the keyword ‘survey’ or ‘questionnaire’ in your subject line and message:
- If you are on a desktop device, select the ‘Help’ icon in the bottom right-hand corner of your screen.
- If you are on the mobile app, navigate to ‘Settings’, then ‘Support’. Select the ‘Contact Support’ button.
Comments
41 comments
I would like to transfer Bitcoin and Ethereum from Binance to Newton account.
Can i transfer from Binance to Newton platprom?
errors in questionare
I want to transfer my Bitcoin from Binance to Newton.
What should I do?
Want to transfer hyperverse to Newton. Asking for withdrawal address
I sent money to hyperverse from Newton originally and I don't know what the withdrawal address is.
I didn't complete my questionnaire properly. Now I can't add funds
didn't complete my questionnaire properly. Now I can't add funds
didn't complete my questionnaire properly. Now I can't add funds
I made an error submitting my questionnaire. Now I cannot add funds.
I made an error submitting my questionnaire. How I can do Solve that survey again?
I can't add finds due to questionnaire
I didn't complete my questionnaire properly. Now I can't add funds
J’ai fait une erreur dans mes réponses de l’enquête du questionnaire et j’arrive pas à acheter du cryptomonnaies je dois-je faire svp merci
I received a restriction on my account for answering a question on the survey, please lift my restriction!
I understand
Yes
I understand. I want to go into my account now
I want to add funds but im not able to add that
I didn't. Answer the question are properly can you please fix it?
I cant not fund
I didn't complete my questionnaire properly, now I am unable to add funds. May you fix that please!
Last week you sent me an email saying the questionnaire and everything was perfect. Why are you sending me this email again?
I had to re-register my license because I couldn't register it before.
I am not able to add funds? Help please
I want deposit funds by e-tranfert, Help me Please
I want deposit funds by e-tranfert, Help Please
I already sent funds to newton but I failed the questionare Support ticket 755108
I received a restriction on my account for answering a question on the survey, please lift my restriction!
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